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Syntasso

Forward Deployed Engineer

London, UK
Software · Technology · Software Development
Syntasso's mission is to help Platform teams thrive. For that reason, we created Kratix, a framework for building composable internal developer platforms.
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9 hours ago
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Skills & Experience

Job roles: Sales Engineer, Cloud Engineer
Experience level: Senior, Lead
Tech stack/tooling used: Kubernetes, Client relations, Stakeholder Management, Technical product sales, Cloud Computing
Core skills considered: Kubernetes, Client relations, Stakeholder Management, Technical product sales, Cloud Computing
Other skills considered: 101-500k avg deal size, 12+ month sales cycle, 4-6 month sales cycle

Logistics

Base salary: £80K - £140K
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Available

Job Description

Take Platform Engineering From Promise to Production

Imagine being the engineer who turns a customer's platform ambition into something running in production. At Syntasso, you'll work inside some of the world's largest banks, travel, energy and software companies, building with their teams and making Kratix and Syntasso Kratix Enterprise (SKE) deliver real outcomes.

By joining us as a Forward Deployed Engineer, you won't just ship software. You'll be where the product meets reality, and what you learn there will shape where Kratix goes next.

Our Mission at Syntasso

At Syntasso, we believe platform engineering should empower, not constrain. We started the company after seeing too many teams struggle to build internal platforms that developers actually enjoy using.

That's why we created Kratix: an open-source framework that helps organisations design, deliver and scale their platforms with confidence. One early adopter cut platform onboarding from weeks to hours using Kratix, freeing engineers to focus on innovation instead of infrastructure.

Building on that success, we launched Syntasso Kratix Enterprise to help large-scale teams extend Kratix with enterprise-grade capabilities. Our customers now run it in complex, regulated, multi-cluster estates, and they need people who can help them get the most from it.

Why Joining Syntasso Matters for Your Career

Few roles let you go this deep with this many enterprise platforms. You'll see how the best platform teams in banking, travel, energy and gaming work, and you'll leave each engagement having solved problems most engineers only read about.

You'll build a rare mix of skills: hands-on Kubernetes and multi-language delivery, platform architecture, and the ability to lead technical work with senior customer stakeholders. You'll also have the chance to share what you learn with the Platform Engineering community through blogs, case studies and conference talks.

About the Role

As a Forward Deployed Engineer at Syntasso, you'll work inside our customers' platform teams, writing real code on real platforms. You'll take a promising proof of value and turn it into something running in production, then bring what you learned back into Kratix and SKE.

You'll be part of an account team, alongside an Account Executive and a Technical Account Manager, that owns each customer from first introduction through to value realisation. You'll lead the technical work across that journey: shaping early conversations, proving SKE works in the customer's world, getting it into production, and driving the adoption that turns it into lasting value.

In practice, this means you'll:

  • Embed with customer platform teams, pairing with their engineers in their repos and pipelines.
  • Run proofs of value, from agreed goals to working Promises, leaving the customer able to run them without us.
  • Design and build Promises in whatever language fits the job: APIs, pipelines, dependencies and destinations for the services customers actually need.
  • Drive adoption after the sale, helping customers get from first install to growing, measurable usage.
  • Unblock upgrades and integrations, connecting SKE to customer portals, CI/CD, cloud and security tooling.
  • Turn what you see on site into bugs, stories and docs, and work with Product to shape the roadmap.
  • Capture reusable Promises, patterns and runbooks so every engagement gets faster than the last.
About You
  • Most importantly, you have a growth mindset. You bring enthusiasm, empathy and a genuine desire to learn, and you obsess over the customer's outcome.
  • You're a strong hands-on engineer. You're proficient in Kubernetes and at least one language such as Go, Python or Bash, and happy to pick up whatever a customer's pipelines use, and you've run Kubernetes for real, ideally across more than one cluster or cloud. You're comfortable with GitOps and infrastructure as code, whether that's Flux, Argo CD, Terraform, Helm or Crossplane.
  • You're calm and clear in front of customers. You can explain a trade-off to an engineer in the morning and a head of platform in the afternoon, and you can earn the trust of a sceptical senior engineer.
  • You thrive in ambiguity. When a customer environment throws something unexpected at you, your curiosity takes over; you make a sensible call, test, learn and adapt quickly.
  • You care about engineering excellence and practise XP techniques such as pairing, TDD and continuous integration, including when you're working on someone else's codebase.
  • You're happy to spend time on customer sites in the UK and Europe when it helps the work.

It would be great, though not essential, if you've contributed to Kratix, built Kubernetes operators, integrated with Backstage, or worked in regulated environments such as financial services.

What It's Like to Work at Syntasso

  • Working at Syntasso means joining a close-knit, highly collaborative team that loves to learn together. We value curiosity, openness and craftsmanship, and we always keep our users in mind.
  • As an FDE you'll spend a lot of time with customers, but you're never on your own. You'll pair with our product engineers, work hand in hand with our Account Executives and TAMs, and have a direct line into the Kratix team when you need it.
  • You'll learn from experienced leaders who've built and scaled successful platform engineering businesses before, including the founders of Kratix and former senior leaders from VMware and Pivotal. They're hands-on and deeply involved in customer work.
  • We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work, including when customer work gets intense.

What's on Offer

  • Competitive salary (£100,000–£130,000), depending on experience, plus early-stage equity, so you share in our success as we grow.
  • A balanced 35-hour week, giving you time to focus deeply, recharge properly and work sustainably.
  • Hybrid collaboration: work remotely most of the time, with regular visits to our London Bridge office in the Leathermarket, plus customer site visits when they help the work. Travel is planned, not last minute.
  • Research Fridays: every other Friday is dedicated to learning, experimentation and turning field learnings into product improvements.
  • Professional growth: whether you're speaking at conferences, contributing to open source or writing customer case studies, we'll support you to build your profile.
  • Learn from the best: work closely with some of the most respected voices in platform engineering, who regularly speak at events such as DevOpsDays, Kubernetes Community Days and FastFlow Conf.

Company Benefits

  • A balanced 35-hour week, giving you time to focus deeply, work sustainably and recharge properly.

  • Hybrid collaboration: We need you to be available to be in our office in London Bridge three days a week (Tuesday, Wednesday and Thursday). Currently though, you'll come in one every week or two for hands-on teamwork and collaboration.

  • Research Fridays: Every other Friday is dedicated to learning, experimentation, and open exploration — time to make Syntasso stronger tomorrow than it is today.

  • 25 days of annual leave, plus UK public holidays. Additionally, you'll earn one extra day of holiday for each year worked, up to a maximum of 30 days.

  • Private medical insurance

  • Cycle to work

  • Salary sacrifice childcare

  • All employees are eligible for our EMI-backed options scheme, with ranges benchmarked against industry standards and reviewed based on performance and impact.

Interview Process

Our Interview Process

We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive and transparent, giving you the space to show your strengths and learn more about us along the way.

  1. Introduction conversation: an informal chat with one of our co-founders about your background, and a chance for you to ask about Syntasso and the role.
  2. CV deep dive: a deeper discussion with a member of our Customer Success or Engineering team about the customer-facing technical work you've done, and how you approached it.
  3. Remote pairing session: a short, realistic coding task based on building or debugging a Kratix Promise. We're interested in your thinking and approach, not perfection.
  4. In-person customer scenario: you'll join us in our London office for a role-played customer session. You'll work through a messy platform problem with "the customer", then pair with members of the team on a solution. It's collaborative, not competitive.
  5. Final conversation: you'll wrap up with one of our founders for a cultural and values-focused discussion. This is as much about fit and shared purpose as it is about experience.

Our aim is to make every stage respectful, engaging and meaningful, so you leave each conversation with a clear sense of who we are and how we work.

Diversity, Equity&Inclusion

At Syntasso, we believe that diverse and inclusive teams build better products, foster stronger communities and create happier workplaces. We're committed to creating an environment where everyone feels respected, supported and empowered to thrive.

We welcome people from all backgrounds, identities and experiences, including people who've come to engineering from consulting, support, operations or a different career altogether. We also know that some people hesitate to apply unless they meet every single requirement. If you're excited about what we're building but aren't sure you tick every box, please apply. We'd love to hear from you.

If travel or any part of the process is a barrier for you, tell us and we'll work out adjustments together.

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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