Synthesia on cord

Synthesia

Solutions Engineering Manager

External position
London, UK
Hiring internally for Synthesia?
Machine Learning and AI
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Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Engineering Manager
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business development
Other skills considered: Pipeline management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

We're looking for a Solutions Engineering Manager to lead and grow our presales function in London. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices.

As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities.


Recruitment and Development

  • Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs) in your region, across experience levels, from mid-career to subject matter experts.
  • Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team.
  • Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book.

Execution

  • Execute and reinforce Synthesia's core presales motions (research, discovery, demos, workshops, Proofs of Concept, champion building, and handover to customer success) with consistency across your team.
  • Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, so your team proves business value quickly regardless of use case.
  • Build and maintain the presales toolkit for your team with Synthesia's product and operations teams for demo environments, reusable assets, evaluation guides, and objection handling; iterating where you see gaps for your market.
  • Evangelize and drive consistent use of AI tools across your team, from call prep to demo delivery to turning discovery notes into follow-up documentation to improve win rate and deal size.
  • Partner with Enablement and senior SEs in other markets to share what's working and avoid rebuilding the same assets twice.
  • Own forecasting and pipeline hygiene for presales involvement in your market, and report on team performance, win rates, and Proofs of Concept throughput to presales leadership.
  • Partner with Sales leadership on account and territory strategy, resourcing your team against the highest-value opportunities.
  • Bring visibility to deal risk, timeline, and technical dependencies across your team's active opportunities, and unblock what your SEs can't unblock alone.
  • Route field feedback, product gaps, and competitive intelligence from your team up to Product, Product Marketing, and SE leadership.

Domain and Playbook Expertise

  • Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars.
  • Use your experience in expert-level discovery, demonstrations, and Proofs of Concept scoping to coach SEs at every level.
  • Build fluency in MEDDPICC and Command of the Message frameworks across your team through coaching on real-world application, not framework recitation.
  • Deliver and coach Proofs of Concept and executive readouts as a business narrative, not a feature tour, holding the room with C-level audiences yourself when the deal calls for it.

About You

  • Experience recruiting, managing, and developing Solution Engineering presales teams.
  • You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch.
  • Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical.
  • Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it.
  • Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective.
  • Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them.
  • Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same.
  • Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders.

Company Benefits

馃捀 You will be compensated well (salary + stock options + bonus)

馃搷 You will work in a remote-first environment with offices in 6 locations

馃彎 You get 25 days of annual leave + public holidays in the country where you are based

馃コ You will join an established company culture with regular socials and company retreats

馃ぉ You get 4 weeks paid sabbatical after 4 years at the company + $10,000!!

馃嵓 You get a paid parental leave

馃憠 You can participate in a generous referral scheme

馃捇 You get a brand new computer of your choice (if that still counts as a benefit in 2022 馃)

馃殌 You will have huge opportunities for your career growth

Solutions Engineering Manager at Synthesia
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech 路 Banking 路 Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: 拢70K - 拢110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK鈥檚 first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK鈥檚 first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We鈥檙e a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We鈥檙e a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day鈥檚 holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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