Taptap Send on cord

Taptap Send

People Operations Lead

External position
London, UK
Hiring internally for Taptap Send?
FinTech
Taptap Send is an app that lets people send money back home to Africa, Asia, and the Caribbean quickly and at very low prices.
Active
over 6 months ago
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
6 hours ago

Skills & Experience

Job roles: People Ops
Experience level: Lead
Core skills considered: Building Teams, Business Analysis, Stakeholder Management
Other skills considered: Communication software, Employee onboarding, Employee engagement

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

Taptap Send is seeking a systems-minded leader to drive our People Operations function. This senior, high-ownership role goes beyond traditional HR, requiring an operator who views People Operations as a scalable, automated system that supports our fast-growing global team. As the leader of this function, you will set the strategic direction and design the infrastructure that enables us to scale efficiently. We are looking for someone energised by transforming manual workflows into elegant, automated solutions and who is passionate about developing a team that directly improves the employee experience across our global markets.


What you ll do:

  • Lead, mentor, and develop the People Operations team; setting direction, raising the bar on execution, and building the function's capability as TTS scales
  • Own the People Operations strategy and AI-enabled transformation agenda, designing scalable systems and automation across payroll, compensation, reporting, and operational workflows to achieve 80-90% automation of day-to-day processes
  • Build the people data infrastructure and self-serve dashboards across headcount, attrition, hiring pipeline, and compensation, enabling leadership to make workforce decisions with confidence
  • Own compensation and role governance, including salary banding, benchmarking, and levelling frameworks, keeping TTS competitive and consistent as we scale
  • Act as a trusted advisor to senior leaders across Finance, Legal, and the wider business, serving as the connective tissue between people data and business planning
  • Institutionalise goal-setting and management operations across the organisation
  • Own the knowledge function; keeping the knowledge centre and internal Q&A current, accessible, and self-serve
  • Define what "great" looks like for People Operations at a high-growth fintech, and shape the future operating model as we expand into new markets over the next 12-24 months

What you ll need:

  • 8+ years in a high-performing, analytical environment; consulting, business operations, finance, or a fast-growing startup, including experience leading a function or team
  • Strategic and transformative mindset; you are capable of rethinking traditional processes to drive organisational change and deliver long-term business impact
  • Strong track record of building systems and processes from scratch and owning them at scale
  • Highly analytical; comfortable building dashboards, working with data, and using metrics to drive decisions
  • AI-native in your approach; you actively use AI tools to work faster, build smarter, and automate what doesn't need to be manual
  • Excellent communication and stakeholder management skills; able to work across functions and influence others
  • Proven people leadership; you've built, managed, and developed high-performing teams, and can set direction, coach, and hold a high bar
  • This is a fully office-based role, requiring attendance in the office five days per week. Candidates should be comfortable working on-site full-time and value the collaboration and pace of an in-person environment.

Also you are:

  • Outgoing - you love speaking to people and enjoy building meaningful relationships
  • Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation
  • Mission Oriented - you are passionate about working for a net positive organisation / tech for good
  • Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
  • Driven - you thrive in a fast-paced, target oriented company

Company Benefits

UK Benefits:
  1. 25 days holiday 🌴, 11 TTS holidays (incl. public holidays)

  2. Axa Private health insurance (100% coverage), dental and vision 🩺 🦷 👀

  3. Axa Employee Assistance Programme (mental health, life management, counselling)

  4. Life and basic AD and D is 100% company paid (for 3x earnings)

  5. Contributory pension on qualified earnings

  6. Free subscription to Headspace mindfulness app 🧘🏼‍♀️🧘🏾‍♂️

  7. Learning and Development budget for your professional development needs

  8. TTS Equipment & WFH set-up in line with policy

People Operations Lead at Taptap Send
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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