Teya  on cord

Teya

Product Manager

External position
London, UK
Hiring internally for Teya ?
FinTech · Payments · Finance
Combining care and technology to help local businesses thrive.
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
18 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Mid, Senior, Lead
Core skills considered: Business Analysis, Product Management, Product analytics, Data Analysis
Other skills considered: SQL, Stakeholder Management, Agile, Scrum

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

You'll own customer onboarding, the journey that turns a signed merchant into an active member of Teya.

You'll be the operator who takes a problem like "first-pass approvals are stuck at 70%" or "merchants keep dropping off at the app-login step" and ships the fix. You'll own the funnel end to end, drive the metrics that matter (first-pass approval rate, activation, time to activate), and partner across Sales, Risk, Engineering and Design to make onboarding fast, simple and reliable across our markets.

You'll join the Sales Platform team in Product, which owns the systems behind how Teya acquires and onboards merchants: customer acquisition, onboarding, the sales CRM, pricing, and the dialler. The team serves Teya's sales channels across Europe (field sales, inside sales, Independent Sales Consultants, resellers, and self-serve), and onboarding sits on the critical path for our unified sales platform.

We move quickly and use modern tools to do it. AI is part of how the team works day to day, with Glean and Claude flowing into our workflows and internal skills and automations that let a small team ship at the pace of a much bigger one. You'll use these from day one, and you'll help us build new ones.

On a regular day, you'll:


Responsibilities

  • Own the end-to-end onboarding journey within the Sales Platform, from offer acceptance through to an activated, transacting member, as the directly responsible individual.
  • Drive first-pass approval rate by stripping out document friction and rework, and cutting the manual escalation load that currently props the flow up.
  • Own the roadmap and the data, finding where the funnel leaks, building the business case, prioritising, and reporting on what moved.
  • Use AI as a core part of your workflow, building and using reusable skills and automations to find drop-off, draft requirements, and move faster across the job.

Requirements

  • Years of experience matter less than what you've shipped. That said, most people ready for this role have roughly 3-5 years in product, ideally on an onboarding, activation or other conversion-sensitive flow.
  • You've built funnel dashboards in product analytics tools like Amplitude, defining event taxonomy and posing specific questions to be answered with data.
  • You've owned a funnel and moved a metric, and you can talk through what worked, what didn't, and what you'd do differently.
  • You're comfortable in the data. You can pull your own numbers (SQL or a self-serve tool) and turn them into where-to-focus decisions.
  • You can work across Risk, Engineering, Design and Sales without hand-holding, and you're at home with ambiguity and a lot of stakeholders.
  • Experience in payments, fintech, or another regulated environment (KYC, identity, compliance) is the strongest signal, but not a hard requirement.
  • You're genuinely capable and curious about AI tooling. You've used Claude, ChatGPT or similar in your work, and you're excited to build agentic workflows that raise the quality and speed of what you ship.
  • You like simple over clever, you can strip a messy requirement back to first principles, and you'd rather ship and iterate than wait for perfect.
  • You're commercially literate. You can connect a lift in activation to revenue, and you know why it matters.
  • You're happy working onsite from our London or Porto office.

What Makes This Role Different

  • It's B2B to SMB. You're building for small business owners, where every step you remove from onboarding is a real business getting paid sooner.
  • It's multi-market. UK, Iceland, Portugal, Spain, Italy, Czechia, Slovakia, Hungary, Croatia, with more expansion this year.
  • The stack is modern and powered by AI. Glean, Claude, and other AI tools flow into our workflows, unencumbered by legacy systems. You'll be armed with the tools and training to work at the cutting edge of what's possible.

Company Benefits

  • Health Insurance
  • Life Insurance
  • Stocks
  • Pension
  • L&D Budget
Product Manager at Teya
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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