THG on cord

THG

Ecommerce Manager

External position
Manchester, UK
Hiring internally for THG?
E-Commerce · Retail
From a British start-up to a globally renowned end-to-end tech platform #weareTHG
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Development Manager
Experience level: Mid, Senior
Core skills considered: Business development, Business Development Strategy, Business Analysis, Customer profiling, Customer service
Other skills considered: Customer support, CRM, Conversion rate optimisation, Data Analysis, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

The Ecommerce Manager will take ownership of trading performance across Cult Beauty's Non-UK territories, with a primary focus on EU markets, working closely with the Senior Ecommerce Manager to plan, forecast and execute the commercial strategy for the Non-UK site. This is a hands-on trading role: the successful candidate will drive daily site and app performance, lead a robust test & learn agenda, and be accountable for the delivery of Revenue, Gross Profit (GP) and key KPI targets across their territories.

This is an excellent opportunity for an experienced ecommerce trader who thrives in a fast-paced, metrics-driven environment and is looking to build deep expertise in EU ecommerce growth. The role also carries line management responsibility for 1-2 Ecommerce Executives, offering a natural next step for a trader ready to build their people leadership experience.


Responsibilities

As an Ecommerce Manager you'll:

Planning & Forecasting

  • Build and maintain sales forecasts and trading budgets for Non-UK territories, working with the Senior Ecommerce Manager to align to the wider commercial plan.
  • Own the territory trading calendar, mapping campaign moments, product launches and promotional windows relevant to EU shopping patterns and key dates.
  • Support in-month and in-season reforecasting, factoring in seasonality, EU market maturity, local trading nuances and GBP:EUR FX movement.

On-Site & App Trading Execution

  • Manage end-to-end site and app trading execution for the Non-UK site - from homepage and landing page merchandising through to campaign go-live and site health checks.
  • Ensure accurate, timely activation of pricing, promotions and content, with particular attention to relevance for EU audiences and shopping behaviour.
  • Partner with central marketing, buying and merchandising teams to tailor campaigns and product placement for the EU customer base.
  • Own app-specific trading activity, including app merchandising, push/in-app messaging and app-exclusive campaigns.

Test & Learn / CRO

  • Own and prioritise a test & learn roadmap for Non-UK territories, identifying CRO opportunities across the customer journey and conversion funnel.
  • Partner with CRO, UX and Tech teams to scope, execute and analyse A/B and multivariate tests.
  • Translate test outcomes into clear, actionable recommendations for site and app experience improvements.

Daily Trading & Performance

  • Monitor daily trading performance against Revenue, GP and key KPI targets for the EU/Non-UK site.
  • Investigate performance fluctuations in real time and take, or recommend, corrective trading action.
  • Maintain and evolve reporting dashboards to track EU market KPIs, ensuring visibility of performance trends and risks.

Cross-Functional Collaboration

  • Work closely with marketing channel leads, buying, CRM and data teams to drive qualified traffic and improve conversion.
  • Partner with Tech and CRO teams to ensure seamless implementation of customer-facing changes and new initiatives.
  • Support the Senior Ecommerce Manager in shaping and delivering the wider Non-UK growth strategy.

Reporting

  • Prepare regular trading reports and performance summaries for senior stakeholders.
  • Present clear, insight-led updates covering performance, opportunities, risks and recommended actions.

Team Leadership

  • Line manage and develop 1-2 Ecommerce Executives, setting clear objectives and supporting day-to-day workload and prioritisation.
  • Coach and upskill the team on trading execution, test & learn methodology and use of analytics tools.
  • Foster a collaborative, high-performance team culture, supporting career development and knowledge-sharing.

Requirements

  • Proven ecommerce trading experience, ideally within beauty, fashion or another fast-paced online retail environment.
  • Demonstrable experience of planning, forecasting and budget/P&L management.
  • Hands-on experience of on-site and app trading execution and merchandising.
  • Experience designing and running test & learn / CRO programmes, with a strong analytical mindset.
  • Confident using web analytics platforms (e.g. Google Analytics) and translating data into commercial action.
  • Strong Excel skills; comfortable building and maintaining forecasts, trackers and reporting packs.
  • Excellent communication and stakeholder management skills, with experience working cross-functionally.
  • Some prior experience of line management, mentoring or coaching junior team members is preferred.
  • Commercially astute, proactive and results-oriented, with strong ownership and accountability.
  • Experience working with, or exposure to, EU ecommerce markets is highly desirable.

Additional Recommended Skills

  • EU market understanding - awareness of EU consumer behaviour and shopping habits, key EU retail moments/calendar events, and the regional competitor landscape (e.g. Douglas, Notino, Flaconi, Sephora EU).
  • Localised awareness - sensitivity to EU cultural and seasonal nuance in campaign timing and messaging, even without full language localisation, to ensure content resonates with an EU customer base.
  • EU payment method familiarity - awareness of payment preferences common in EU markets (e.g. iDEAL, Klarna, Sofort) and their impact on conversion.
  • EU regulatory awareness - working knowledge of relevant EU consumer/ecommerce regulations (e.g. GDPR, EU consumer rights directive) as they apply to on-site trading and promotions.
Ecommerce Manager at THG
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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