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Thought Machine on cord

Thought Machine

Site Reliability Engineer (SRE)

7 Herbrand St, London WC1N 1EX, UK
FinTech
We're building the future of FinTech
Active
9 hours ago
Responds to
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Skills & Experience

Job roles: Back End, Site Reliability Engineer
Experience level: Mid, Senior, Lead
Tech stack/tooling used: Go, Python, Kubernetes, Kafka, Terraform, AWS, GCP, Prometheus, Puppet, Linux
Core skills considered: Go, Python, AWS
Other skills considered: Kubernetes, Docker, Terraform

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site, Hybrid (up to 2 remote days p/w)
Visa sponsorship: Available

Job Description

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Thought Machine’s Site Reliability Engineers are the guardians of mission-critical systems for the world's most influential financial institutions. As a member of our elite, globally distributed team, you'll be entrusted with running and maintaining the robust production infrastructure that powers our customers' cutting-edge Core Banking and Payments platforms. This is an opportunity to make a tangible impact on the global financial landscape while collaborating with brilliant minds to solve complex engineering challenges.

This role will be part of the Site Reliability Engineering team at Thought Machine HQ in London. The team is deeply involved in tackling the technical challenges of executing Thought Machine’s growth ambitions - expect to be working with senior stakeholders in the organisation, our customers, and working on programmes and initiatives that are critical to the success of the company.

As an SRE at Thought Machine, you will be responsible for:

  • Supporting the product engineering teams in building highly fault-tolerant, scalable applications by participating in design discussions, engaging in RFCs and code reviews.

  • Contributing to the execution of department strategies such as implementing disaster recovery, backup, redundancy, and capacity planning activities.

  • Participating in a global on-call rotation responsible for identifying and fixing bottlenecks in SaaS customer environments.

  • Regular maintenance of production systems that host Vault products.

  • Contributing to the evolution of our SaaS products by building features that foster exceptional reliability and an unparalleled user experience.

  • Implementing and testing DR strategies to ensure the highest level of resilience and fault tolerance of the platform.

  • Maintaining high-quality written documentation of assets, processes and runbooks that are used by the team in their day-to-day operations.

  • Collaborating effectively with team members, actively participating in knowledge sharing, and continuously growing your own technical understanding of Vault Products.

What we’re looking for:

  • You have experience successfully delivering engineering tasks and projects with a focus on reliability and scalability.

  • You possess a good understanding of design patterns relevant to hosting and networking architectures.

  • You proactively champion product development, driven by a desire to build truly exceptional products, not just solve immediate challenges.

  • You have a strong background working in either Python, Golang or Java, having used one of these programming languages to build production level software.

  • You have experience working with Kubernetes or other container orchestration systems.

  • You have experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible.

  • You have a good understanding of one or more of the following areas: Database Administration, Networking, Observability Tools (such as Prometheus, Jaeger) or automation infrastructure.

  • You have solid experience working with either GCP or AWS.

Benefits:

  • Highly competitive salary

  • Pension plan (match up to 5%)

  • Life insurance - three times annual salary

  • Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)

  • Shared parental leave (matched to our maternity leave for the same point in time)

  • 25 days holiday and bank holidays

  • Flexible working hours

  • Cycle-to-work scheme

  • Electric car scheme

  • Season ticket loan

  • Access to outstanding learning materials and courses

  • Sports and hobby clubs, subsidised by Thought Machine

  • All the latest tech you need

  • Start the day properly with fresh fruit and cereals

  • Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks

  • A talented and experienced team as your colleagues

  • An environment where we encourage learning and progress

  • Two charity days a year

  • Weekly food pop-up

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Company Benefits

Thought Machine is committed to making a measurable positive impact on our employees everyday lives both inside and outside of work.

  • Highly competitive salary
  • Pension plan (match up to 5%)
  • Life Insurance- 3 times annual salary
  • Competitive Maternity and Paternity leave
  • Shared parental leave
  • 25 days holiday + bank holidays
  • Flexible working hours
  • Cycle to work scheme
  • Season ticket loan
  • Access to exceptional learning materials and courses
  • Sports and hobby clubs, subsidised by Thought Machine
  • All the latest tech you need
  • Start the day properly with fresh fruit and cereals
  • Huge range of healthy (and not so healthy) snacks, smoothies and drinks
  • A talented&experienced team as your colleagues
  • An environment where we encourage learning and progress

Health and wellbeing

We are committed to the health and wellbeing of our people and offer all employees a comprehensive private health insurance package with dental and optical cover. We understand that our team needs to take breaks to fuel their brain so we have an onsite gym with a generous discount. We also offer a comprehensive pension plan, where we match employee contribution’s up to 7%.

In the office

Enjoying time away from your desk is key to happiness in the workplace. We provide breakfast with your favourite cereals and fruit. Throughout the day we offer a wide selection of snacks and drinks. Our fridges are stocked with soft drinks and our hot drinks machines make everything from an espresso to an oat flat white.Every Friday, we bring in a different catering popup store so our team can wind down before the weekend. And on the last Friday of every month, we haul in the arcade machines ranging from Mario Kart to Pac-Man to unleash our competitive spirit.

Out of office

Thought Machiners have set up a wide range of sports and hobby clubs anyone can get involved in - ranging from football to movie club - all subsidised by Thought Machine. Once a year we take over a mystery location for our annual Thought Machine Away Day. Last year it was Margate’s theme park, Dreamland!

Learning and development

Joining Thought Machine will enable you to learn valuable skills so you can progress in your career. New joiners all embark on a Thought Machine Training Academy, where you learn from our experts in technology, design and banking. As your career develops at Thought Machine we continue to offer training to build your skills in sessions ranging from giving effective feedback to building grit, and many more.

Interview Process

  1. Call with Technical Recruiter
  2. Take Home Challenge
  3. Final Onsite Interview

Skills of candidates in conversation

AWS
Python
Kubernetes
Terraform
Go
Glen on cord
Recruitment Partner
Active 9 hours ago
Thought Machine are no longer hiring for this position.

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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