Ticket Tailor on cord

Ticket Tailor

Senior Payments Product Engineer

External position
London, UK
Hiring internally for Ticket Tailor?
Events · Marketplace · Ticketing
Whether it’s your first event ever, or your biggest event yet, we make it simple to sell tickets online.
Active
over 6 months ago
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
22 minutes ago

Skills & Experience

Job roles: Back End
Experience level: Senior
Core skills considered: APIs, Agile, Scrum, PHP, System Configuration
Other skills considered: Software Architecture, Cloud Computing, Product Management, Security and Compliance

Logistics

Base salary: £65K - £85K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together.

You'll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You'll care as much about why a feature matters to an event organiser as how it's built. You'll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together.

You'll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you'll have a real say in the technology decisions and share in the successes with the whole company.


What you'll do

  • Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of.
  • Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles.
  • Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them.
  • Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns.
  • Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback.
  • Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done.
  • Bring judgement on payment-system design that others can lean on.

What we're looking for


Essential

  • A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations.
  • Awareness of PCI DSS and what building to that standard demands.
  • Experience working in a product team alongside Product Managers.
  • A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates.
  • Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you.
  • Experience leading or mentoring within a team.

Desirable

  • Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools.
  • Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust.
  • Strong system design skills - you know how to design clean, maintainable, extendable services from first principles.
  • We're open on language. PHP experience is useful (it's our primary stack), but we're happy to consider strong engineers from any modern language who are ready to pick it up.

How you work

Keep it simple. You don't overcomplicate, you reason from first principles, and you know when to be pragmatic and when to polish. You're ambitious to take long-term ownership of the payments product, building a sustainable, extendable, maintainable codebase.

Focused on impact. You have a deep care and empathy for event organisers and you're excited to watch adoption and revenue grow, using signals to iterate and improve. You're security minded and you build with care and awareness so things can't be exploited.

Driven by feedback. You have a growth mindset and see feedback as a tool for getting better.

Human after all. You're happiest when working as part of a team. You thrive in working in kind, collaborative spaces where you can be vulnerable and transparent.

Company Benefits

  • 🏄🏻‍♀️ 25 days holiday&year end closure

    A rested team is a successful team - we respect our evenings and weekends, and we offer 25 days holiday (plus bank holidays and 3 days end-of-year closure) which we encourage everyone to use

  • 🌍 Work from anywhere allowance

    We offer everyone a up to a 2-week period each year where you can work remotely from any location

  • 💰 Annual profit share

    If we hit our growth goals, we distribute 15% of our profits to employees annually. This is split among the team based on the length of time at the company (but weighted heavily to the current year)

  • 🤝 Trust

    Micro-management is not our style, we encourage self-led working and celebrate autonomous thinking

  • 🕐 Flexible working policy

    Work should fit around life as much as possible, we allow 2-3 working days from home a week and operate a core working hours policy, so you can come in a bit later or leave earlier depending on your needs

  • 🕺 Regular social&team events

    Once a quarter we celebrate our successes as a team and every year we organise a short team trip to volunteer with our charity partners

  • 🧑‍🎓 £500 annual learning budget

    No one is a self-made expert, we invest in our team with an annual learning budget of £500 and love to share what we’re learning in our weekly team highlights meeting

  • 💛 £300 self care allowance

    We want our team to look after themselves, so we offer an annual wellness allowance of £300 (for keeping fit, massages, mindfulness etc), as well as private healthcare which includes access to therapy, dental and optical care

Senior Payments Product Engineer at Ticket Tailor
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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