Triple Point Group on cord

Triple Point Group

Operations Manager

External position
London, UK
Hiring internally for Triple Point Group?
Investment · Finance
Investments with purpose, for profit, by people - from Triple Point
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
18 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Senior, Lead
Core skills considered: Business Analysis, Process management, Project Management, Stakeholder Management
Other skills considered: Data Analysis, Excel, Risk mitigation, Communication software

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Operations Manager - Asset & Leasing is accountable for a defined, time-limited programme to correct legacy data issues and strengthen the processes and controls used to manage the asset finance and leasing portfolio. The role has been created following the implementation and migration to Aspire (a lending system), where further work is required on asset-level records, contract structures and the quality of information needed to administer leases effectively through their full life cycle.

This is a hands-on delivery role combining asset finance and leasing knowledge with data analysis, operational control and change execution. The postholder will establish the remediation baseline, agree risk-based priorities, lead controlled data correction, improve in-life management processes and ensure that changes are evidenced and sustainable.

The manager will work closely with the Operations team so that remediation reduces pressure on business-as-usual activity. The role will also partner with Finance, Investment teams, Technology and the external system provider where issues cross functional or system boundaries.


1. Remediation planning and delivery

  • Own the asset finance and leasing remediation plan, converting known issues and stakeholder concerns into a sequenced backlog with clear scope, dependencies, resource requirements and completion criteria.
  • Establish a baseline of portfolio data quality and identify the root causes of errors, including migration gaps, inconsistent historic practices, unclear ownership and weaknesses in upstream or downstream processes.
  • Prioritise activity according to customer, cash, accounting, regulatory, reporting and operational risk, with particular focus on matters that could affect servicing accuracy, financial or investor reporting or asset ownership records.
  • Lead remediation activity directly and allocate repeatable analysis, validation and correction work to a junior analyst, reviewing output and maintaining appropriate quality control.
  • Maintain a clear delivery plan, decision log, issue escalation route and evidence of remediation; identify blockers early and recommend pragmatic resolution options.

2. Data integrity and reconciliation

  • Review and remediate customer, contract and asset-level data, including contract-to-asset relationships, payment schedules, rates and charges, residual values, status and key dates, ownership and fund or entity allocation.
  • Resolve issues arising from asset splitting, multiple assets under a single agreement, amendments and other contract structures that were not fully addressed during migration.
  • Reconcile Aspire data to source agreements, historic records, cash records, finance ledgers and relevant portfolio reporting, working with Finance where accounting judgement or treatment is required.
  • Define authoritative data sources, validation rules, tolerances and exception categories; ensure changes are controlled, evidenced, independently checked where appropriate and capable of audit review.
  • Develop practical exception reporting and data-quality measures that allow Operations to identify and address new issues before they affect customers, cash or reporting.

3. In-life management and operational controls

  • Map and improve the end-to-end servicing of asset finance and leasing arrangements from post-drawdown set-up through payment allocation, amendments, reschedules, extensions, novations, settlements, early terminations, disposals, arrears-related changes and contract closure.
  • Clarify hand-offs, approval points and ownership across Operations, Finance, Investment teams, Credit, Technology and third-party providers.
  • Design proportionate preventive and detective controls, including maker-checker requirements, reconciliations, aged-exception review, evidence standards and escalation thresholds.
  • Update procedures, process maps, templates and controls so that the improved approach can be operated consistently by the existing team.
  • Identify immediate process improvements as well as system-dependent changes, avoiding manual workarounds where a sustainable system or control solution is available.

4. Systems and change delivery

  • Translate operational and data issues into clear business requirements for Aspire configuration, reporting or development changes, distinguishing system defects from data and process issues.
  • Work with the Lending Operations Transformation Manager, Technology and the external provider to align dependencies, avoid duplication and ensure asset finance requirements are reflected in the wider Aspire improvement roadmap.
  • Support solution design, data mapping, test-case preparation, user acceptance testing, defect triage, implementation and post-release validation for relevant changes.
  • Ensure changes are documented, approved, communicated and embedded, with appropriate training and ownership transferred into business as usual.

5. Governance performance and control assurance

  • Provide concise progress reporting covering delivery, material exceptions, dependencies, risks, decisions and forecast completion dates.
  • Track remediation volumes, ageing, rework, control exceptions and data-quality measures, using evidence to focus resources on the areas of greatest risk or value.
  • Demonstrate that priority records have been reconciled and supported by complete remediation evidence and that key controls have been implemented and operated effectively.
  • Maintain audit-ready workpapers and a clear record of changes, reviews, approvals and residual risks.
  • Escalate matters that could affect customers, cash, reporting, fund allocation or the integrity of the portfolio records with a clear impact assessment and recommended action.

6. Stakeholder and team leadership

  • Build constructive relationships with Operations colleagues and subject-matter experts, drawing on their knowledge while protecting the capacity required for daily portfolio servicing.
  • Provide clear direction, prioritisation and quality review and create repeatable work packs and validation routines that enable efficient delivery.
  • Chair focused working sessions, present progress and risks in plain language and secure timely decisions from senior stakeholders.
  • Promote a strong control culture and a practical approach to continuous improvement, ensuring solutions are understood and owned by the people who will operate them.

Experience


Essential experience and knowledge

  • Strong operational experience in asset finance, equipment leasing, lending operations or a closely comparable financial-services environment.
  • Direct experience of remediating complex portfolio or customer data, including reconciliation to source records and controlled data-correction processes.
  • Good end-to-end understanding of asset finance or leasing arrangements and the operational impact of amendments, reschedules, settlements and asset-level changes.
  • Track record of improving operational processes and controls in a regulated or control-conscious environment.
  • Experience working with a loan or lease management platform and translating business issues into data, process or system requirements.
  • Strong analytical capability, including confident use of Excel for large data sets, reconciliations, exception analysis and management information.

Desirable

  • Experience of Aspire or another specialist lending, asset finance or leasing platform.
  • Experience within private credit, investment management, specialist lending or a multi-fund and multi-entity operating environment.
  • Understanding of the interfaces between operational loan or lease data, cash reconciliation, accounting records, portfolio reporting and investor reporting.
  • Experience of data-migration assurance, system implementation, user acceptance testing or post-implementation remediation.
  • Working knowledge of SQL, Power Query, Power BI or other data-interrogation and reporting tools.

Personal Qualities:

  • Ability to lead a defined workstream, manage competing priorities and deliver through colleagues without relying on a large project team.
  • Clear written and
Operations Manager at Triple Point Group
Position posted 2 weeks ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
81.71%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+482 joined last week
Moved to your Not right positions