True9 on cord

True9

Senior Delivery Manager

External position
Saltaire, Shipley, UK
Hiring internally for True9?
Consultancy
We provide technology consulting and digital solutions that help organisations thrive.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
4 hours ago

Skills & Experience

Job roles: Project Manager
Experience level: Senior
Core skills considered: Project Management, Business Analysis, Stakeholder Management
Other skills considered: Communication software, Agile

Logistics

Base salary: £50K - £65K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

We are looking for an experienced Senior Delivery Manager to lead the successful delivery of software projects across a portfolio of clients. Working within a technology consultancy, you will bring clients, developers, technical leads, QA specialists and other delivery disciplines together around a clear and achievable plan. You will be comfortable moving between strategic client conversations and the day-to-day detail required to keep delivery progressing. This is a hands-on delivery role, with much of the role centred around helping clients shape requirements, define scope, break features down into clear user stories and tasks, and work with technical teams to produce realistic estimates and delivery plans. You do not need to have a technical background, but you must be technically curious and confident discussing software, integrations, environments, releases and technical risks. A key part of the role is bridging the gap between technical teams and non-technical stakeholders.


What You'll Do

Client, Commercial and Project Delivery

  • Lead multiple digital projects and long-term client engagements through the full delivery lifecycle, from discovery and planning through to launch and support.
  • Act as a trusted delivery partner, building strong relationships and developing a clear understanding of each client's objectives, priorities and constraints
  • Manage expectations around scope, cost, timescales, dependencies and risk.
  • Produce and contribute to Statements of Works and new project proposals.
  • Track actual and forecast spend against agreed project budgets. Monitoring team allocation, delivery costs and remaining commercial headroom.

Scoping, Planning and Release Delivery

  • Lead discovery and scoping, turning client objectives and ambiguous requests into clearly defined requirements.
  • Break features down into epics, user stories and acceptance criteria that meet the team's Definition of Ready.
  • Translate technical subjects into clear, accessible language for non-technical stakeholders.
  • Coordinate client testing and UAT, ensuring feedback is understood, prioritised and resolved.
  • Coordinate release planning, including readiness checks, dependencies, downtime, communications and go/no-go decisions.

Team Leadership and Continuous Improvement

  • Create clarity across delivery teams, encouraging ownership, accountability and proactive communication.
  • Promote good practices around ticket quality, documentation, decision recording and visibility of work.
  • Support the teams and clients in learning from delivery challenges and improving future ways of working.

About You

You are an experienced delivery professional who combines strong organisation and commercial awareness with excellent client and team communication. You are comfortable operating in situations where not everything is fully defined. You can ask the right questions, bring structure to ambiguity and help a group reach practical decisions. You understand that successful consultancy delivery involves balancing client needs, technical constraints, team capacity, quality, budget and commercial commitments. This is an important role within the business, working closely with some of our largest clients. We are therefore looking for someone who values spending time with the wider team and can join us in our Saltaire office a couple of days a week. Being present will enable you to contribute fully to internal conversations, share context with colleagues and help shape how we continue to grow these important client relationships.

Company Benefits

  • 🗓️ Flexible working days and hours - structure your day around what works for you.
  • 🌍 Remote work (UK) with a monthly team office day to get everyone together
  • 🎉 Perks like Summer and Winter Team Days (our last one included going to a spa and getting involved with some archery and clay pigeon shooting!).
  • 👨‍💻 Home Office - We’ll make sure you’re comfortable working from home with the best equipment.
  • 🏖️ 34 days off (including Bank Holidays) + an extra day off for your birthday!
  • 🚀 Continuous professional growth and skills development opportunities, including a £500 annual budget for training, certifications, and conferences
  • 🏆 A vibrant and innovative work environment where your ideas really matter.
Senior Delivery Manager at True9
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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