TryHackMe on cord

TryHackMe

Head of Operations

External position
Remote in Europe
Hiring internally for TryHackMe?
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Active
over 6 months ago
Posted
4 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Head of Operations
Experience level: Lead, Leadership
Core skills considered: Business Analysis, Business development, Business Development Strategy, Building Teams
Other skills considered: Financial reporting, Financial strategy, HR qualified, Operations recruiting

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Within Europe
Visa sponsorship: Not available

Job Description

TryHackMe operates like an elite sports team, has a performance-oriented culture, and is looking for an intense independent operator to lead HR (3), talent acquisition (3), technical support (3), compliance and IT (1), finance (3) and partner with legal.

What is most important for TryHackMe is that we're able to move fast by having operations support departments, not obstruct them; fewer policies and less process, not more, so people can focus on the work. Operations is the oil in our company engine. It's not the flashiest part of the machine, but nothing runs without it, and getting it right is what lets everyone else move fast.

It's critical that you agree with our culture and way of working, as TryHackMe is not for everyone, so make sure to read this article before applying. This position has a high degree of autonomy and will be critical in allowing us to scale further in a scrappy but sustainable way to grow beyond $100M ARR. You will report directly into Ben (the founder).


Primary Responsibilities include:

  • Support AI transformation - Lead how TryHackMe operates in the AI-2026 era internally, identifying where AI can replace or accelerate operational work across all departments.
  • Talent, Culture & Performance: Work with the recruitment team and department heads to attract, retain, and develop top talent, while actively driving and enforcing our performance-first culture.
  • HR, EOR & Legal: Own HR operations, EOR admin (Remote.com), and employee relations across our fully distributed, multi-country workforce, partnering with legal to reduce risk and escalating only genuine exceptions.
  • Compliance & IT Operations: Own Vanta/SOC2 and the audit/ISO cycle end to end, IT operations, technical support, and access management across our tools.
  • Financial Management: Own the finance function alongside a Financial Controller, driving budgeting, holding teams accountable, and proactively identifying cost-saving opportunities across the business.

This role is not right if you:

  • Default to building a new system rather than finding the fastest path through
  • Need your departments work recognised publicly to feel it matters
  • Like to layer teams, rather than keeping it flat until it's unsustainable
  • Don't like being in the details, or get uncomfortable being scrappy
  • Measure success by team size, rather than by how much you can do with less
  • Aren't competitive, clock-watch, or like to log off bang on 5pm
  • Want frequent input and direction from Ben

Requirements

  • 3+ years running HR and business operations, with experience working closely alongside finance
  • Experience owning IT operations and business systems, including access management, tooling, and vendor management
  • Startup/scale-up experience in fast-paced, constantly changing SaaS/Tech environments
  • Managed operations for a global workforce
  • Demonstrable AI use in ops work

Company Benefits

  • 馃殻 100% Remote - In a fully digital world, work from anywhere you want!
  • 馃晵 Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm)
  • 馃捇 Tools - a dedicated work laptop + any accessories you need to do your best work.
  • 馃憰 Swag Pack - start your TryHackMe journey with a branded swag bundle!
  • 馃挭 Personal Development - 拢2,500 training budget to acquire certifications, and more.
  • 鉀憋笍 Company Retreat - an annual company retreat, fully paid for by us!
  • 馃崟 Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
  • 馃А Health Insurance - if you're in a country that doesn't have public health care.
  • 馃嵓 Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements.
  • 馃捀 401k / Pension - TryHackMe makes it easy to save money for your retirement.
Head of Operations at TryHackMe
Position posted 4 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech 路 Banking 路 Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: 拢70K - 拢110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK鈥檚 first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK鈥檚 first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We鈥檙e a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We鈥檙e a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day鈥檚 holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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