Version 1 on cord

Version 1

Senior Infrastructure Consultant

External position
London, UK
Hiring internally for Version 1?
Consultancy · Engineering
Ready to modernise, transform and accelerate your IT?
Active
over 6 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Cloud Engineer
Experience level: Senior
Core skills considered: AWS, Azure
Other skills considered: PowerShell, Security and Compliance

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are seeking a Senior Infrastructure Consultant to provide senior-level consultancy, operational support, and technical leadership across complex customer environments. The role will span on-premises, hybrid, and cloud technologies, including Exchange, Microsoft 365, Azure, Windows Server, Citrix, virtualisation, backup, networking, monitoring, and security. The successful candidate will act as a senior technical escalation point, lead technical discovery and solution delivery, maintain high-quality documentation, and drive service reliability and continuous improvement. Due to the nature of the customer environments supported, candidates must be eligible to obtain UK Security Check (SC) clearance.


Responsibilities

  • Provide senior consultancy and infrastructure support across multiple managed service customers and technologies.
  • Act as a technical escalation point for Microsoft Exchange, Exchange Online, Citrix, Windows Server, identity, virtualisation, networking, backup, monitoring, and cloud-related incidents and service requests.
  • Support, administer, troubleshoot, and improve Microsoft Exchange Server, hybrid Exchange, Exchange Online, migrations, mail flow, security, availability, and disaster recovery.
  • Support and optimise Citrix environments, including Virtual Apps and Desktops, StoreFront, Delivery Controllers, Citrix Gateway or ADC, profile management, application delivery, and associated infrastructure.
  • Work with customers and internal teams to gather requirements, complete technical discovery, produce solution designs, implement changes, and deliver service improvements.
  • Support hybrid and on-premises environments including VMware, Hyper-V, Windows Server, Active Directory, DNS, DHCP, Microsoft 365, Azure, backup, storage, and network services.
  • Plan and deliver infrastructure upgrades, migrations, patching, lifecycle activities, resilience improvements, and remediation work with appropriate testing and rollback arrangements.
  • Maintain technical designs, operational documentation, runbooks, support procedures, asset information, and knowledge articles.
  • Operate within structured ITIL and ISO 20000 service management processes, including incident, problem, change, request, and configuration management.
  • Mentor engineers, share knowledge, and provide clear customer-facing updates on incidents, changes, risks, recommendations, and delivery progress.
  • Follow customer security requirements and support work in environments requiring UK Security Check clearance.

Requirements

  • 7+ years' experience in enterprise infrastructure consultancy, engineering, managed services, or technical operations.
  • Strong hands-on knowledge of Microsoft Exchange Server and Exchange Online, including hybrid configuration, migrations, mail flow, security, high availability, and troubleshooting.
  • Strong hands-on knowledge of Citrix technologies in enterprise environments, ideally including Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, Citrix Gateway or ADC, and profile management.
  • Broad experience supporting on-premises and hybrid infrastructure, including Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware or Hyper-V, storage, backup, and networking.
  • Practical experience with Microsoft 365 and Azure services, with the ability to support integration between cloud and on-premises platforms.
  • Proven ability to analyse and resolve complex issues across messaging, end-user computing, identity, server, virtualisation, networking, monitoring, and security domains.
  • Experience leading technical discovery, producing designs and implementation plans, assessing risks and dependencies, and delivering controlled infrastructure changes.
  • Strong understanding of ITIL practices and experience working within a controlled managed service or enterprise environment.
  • Strong customer-facing communication, stakeholder management, technical documentation, and knowledge-transfer skills.
  • Ability to work independently, prioritise competing demands, manage escalations, and support multiple customer environments concurrently.
  • Mandatory: Eligible to obtain and maintain UK Security Check (SC) clearance. Appointment and assignment to relevant customer work may be subject to successful vetting.
  • Relevant Microsoft, Citrix, VMware, ITIL, security, or cloud certifications are desirable.

Technical Skills

  • Microsoft Exchange Server and Exchange Online: architecture, administration, cumulative updates, hybrid configuration, mail flow, connectors, transport rules, certificates, public folders, high availability, backup, recovery, migrations, and troubleshooting.
  • Citrix Virtual Apps and Desktops: Delivery Controllers, StoreFront, Machine Creation Services or Provisioning Services, Citrix Gateway or ADC, policies, profiles, image management, application publishing, monitoring, and troubleshooting.
  • Windows Server administration, Active Directory, Group Policy, DNS, DHCP, file and print services, patching, clustering, certificate services, and PowerShell.
  • Microsoft 365 services, including Exchange Online, Entra ID, identity synchronisation, conditional access, multifactor authentication, role-based access control, and security and compliance features.
  • Microsoft Azure infrastructure, including virtual machines, storage, virtual networks, network security groups, VPN connectivity, monitoring, backup, recovery, and security controls.
  • Virtualisation and data-centre technologies including VMware vSphere or Hyper-V, server hardware, storage, backup and recovery, disaster recovery, and capacity management.
  • Enterprise networking fundamentals, including TCP/IP, routing, VLANs, load balancing, firewalls, proxies, VPNs, DNS, and troubleshooting connectivity across hybrid environments.
  • Automation, scripting, monitoring, and logging using PowerShell and tools such as Azure Monitor, Citrix Director, Splunk, Opsview, New Relic, or equivalent platforms.
  • Security-focused infrastructure operations, including vulnerability remediation, privileged access, hardening, certificate management, backup validation, audit evidence, and operational risk management.

Company Benefits

  • Annual Leave - Employees receive an annual leave allowance and up to five days can be carried forward each year if you want to save leave for a special occasion. Unpaid leave of up to thirteen weeks may also be taken.
  • Flexible Working - Many of our employees choose to take advantage of the opportunity to work from home, either on an ad hoc basis or with a regular pattern. Many also work flexible hours, depending on what works for themselves and their customers.
  • Maternity/Paternity Leave - We offer statutory maternity pay in line with your local office and after two years’ service, we offer enhanced six months’ paid maternity leave. We also provide two weeks full pay for new dads once probation is completed.
  • Shared Parental Leave - This enable parents to share the period of leave that could have been taken as Maternity Leave. Local employment legislation applies here - our HR department can provide more information where required.
  • Wedding Leave - We recognise this happy event by giving employees an extra three days annual leave to help them celebrate with family and friends.
  • Special Leave - Additional leave is offered to employees upon a family bereavement or when it is needed in a crisis.
Senior Infrastructure Consultant at Version 1
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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