Visa on cord

Visa

AI Product Senior Manager

External position
London, UK
Hiring internally for Visa?
FinTech · Finance · Payments
Uplift everyone, everywhere by being the best way to pay and be paid.
Active
over 6 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
6 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Senior, Lead
Core skills considered: Artificial Intelligence, Business Analysis, Project Management, Stakeholder Management
Other skills considered: Data Analysis, Python, SQL, Product Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Visa Europe is scaling AI as a core driver of profitable growth, scalable delivery, and higher-quality client impact. This role owns both sides of that transformation: identifying and delivering high-value AI use cases end to end, and driving the adoption, capability building, and behavior change needed to make AI-enabled ways of working stick across Visa Europe's business clusters. You'll be the bridge between opportunity, execution, and organizational adoption - accountable not just for shipping AI solutions, but for ensuring they're genuinely used, valued, and embedded into how teams work.

Reporting to the Head of AI Transformation within the Visa Europe CEO Office, this role is instrumental in executing the Visa Europe AI strategy, connecting top-down strategic direction with bottom-up execution and adoption.


Responsibilities

  • Identify and size AI opportunities across Visa Europe clusters and functions through structured business engagement, value pool mapping, and stakeholder workshops.
  • Build robust business cases and secure funding and sponsor approval through the appropriate route (CTO office, business sponsor, or CFO office), tailoring the pitch to each governance body.
  • Connect each AI opportunity to Visa Europe's broader strategic objectives: profitable growth, scalable delivery, higher-quality client impact, workflow standardization, and decoupling revenue growth from FTE growth.
  • Own delivery of AI use cases end to end - from requirements through to production deployment - with full accountability for the outcome.
  • Lead the Build vs Buy assessment for each use case, evaluating technical feasibility, vendor capability, total cost of ownership, and time-to-value, then manage the chosen delivery path to completion.
  • Work with data science and ML engineers, managing them to defined milestones and value targets.
  • Monitor deployed solutions and manage model performance, iteration, and stakeholder reporting.
  • Develop and lead the change strategy for each AI use case, translating the opportunity and its impact into a compelling, simple, and actionable story for different audiences - from frontline teams to senior leadership.
  • Partner with leadership to consistently reinforce the transformation message through Visa Europe forums.
  • Help managers embed AI adoption into team routines, project reviews, onboarding, coaching, and performance discussions.
  • Own the adoption strategy for each AI solution, moving beyond deployment into sustained behavior change - using champions networks, office hours, nudges, peer coaching, demos, and recognition.
  • Establish feedback loops across clusters to identify adoption barriers, usability issues, and opportunities to refine solutions and enablement materials.
  • Contribute to and help scale the AI Champions network - sharing tools, AI agents, and learnings across Visa Europe business clusters to accelerate peer-led adoption.
  • Measure and communicate value delivered - usage, proficiency, productivity, quality, and business impact - to senior leadership and the AI Steering Committee.
  • Build governance routines to review adoption progress, unblock friction points, and adjust rollout plans based on data and feedback.
  • Create executive-ready dashboards and recommendations showing progress against delivery, adoption, and business impact goals.
  • Stay current on emerging AI capabilities and identify new use cases relevant to Visa Europe's strategic priorities.
  • Ensure the change management approach for AI evolves as capabilities, workflows, and roles mature.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.


Qualifications

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • 8+ years in product/project management, AI delivery, or data science role, with hands-on experience building and deploying AI or ML solutions in a business context.
  • Proven track record of owning AI or data science use cases from identification through to live production - not advisory or strategy only.
  • Experience working with ML models, including model development, evaluation, deployment, and performance monitoring.
  • Strong stakeholder management - comfortable working with C-suite sponsors and cross-functional business teams simultaneously.
  • Experience managing external vendors and specialist technical teams to deliver defined outcomes.
  • Strong commercial acumen - ability to size an opportunity, quantify value, and present to senior leadership.
  • Experience designing or leading change strategies that include training, stakeholder engagement, leadership enablement, adoption tracking, and behavior reinforcement - ideally tied to AI, digital, or workforce transformation programs.
  • Degree in Computer Science, Data Science, Engineering, Mathematics, Business or a related field.
  • Experience in financial services, payments, or a regulated industry environment.
  • Consulting background with a strong delivery track record (strategy firm or Big Four).
  • Experience building or deploying LLM-based solutions, AI agents, or agentic workflows.
  • Familiarity with MLOps practices - model versioning, monitoring, and retraining.
  • Experience working in fast-moving environments.
  • Exposure to enterprise AI platform evaluation and procurement.
  • Experience working across multi-disciplinary teams spanning business, technology, and data functions.
  • Proven track record leading large-scale transformation programs across complex, global, matrixed organizations.
  • Strong understanding of role evolution, capability building, and performance management as they relate to AI adoption.
  • Candidates should have hands-on working experience with a selection of the following:
  • Claude Code, Microsoft Copilot, Copilot Studio, and Power Automate for workflow automation and agentic capabilities.
  • Figma Make and CloudFlare for prototyping and deployment infrastructure.
  • Databricks and cloud databases for data engineering and model development environments.
  • Python and SQL for data science, modeling, and analysis (Preferred)
AI Product Senior Manager at Visa
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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