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VoCoVo on cord

VoCoVo

Product Manager

Wychwood Business Centre, Milton Rd, Shipton-under-Wychwood, Chipping Norton OX7 6XU, UK
Retail Technology
VoCoVo is used by over 1 million associates to communicate, stay safe, and be supported in 42,000 locations. We are rated 4.9/5 on Glassdoor & recognised as one of the best places to work!
Active
15 hours ago
Responds to
100% of requests
Responds in
7h 22m
Requests
0 pending
Conversations
3 started

Skills & Experience

Job roles: Product Manager
Experience level: Mid
Core skills considered: Product Management, Product Roadmap, B2B, Stakeholder Management

Logistics

Base salary: £60K - £65K
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Not available

Job Description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, we’re trusted by Tesco, Asda, Dunelm and Iceland, just to name a few.

With over 1 million users across more than 42,000 locations in 39+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview
VoCoVo’s Platform Engineering department forms the technical foundation on which our entire product is built. Spanning cloud infrastructure, developer tooling, messaging and connectivity services, cloud application scalability and our on-premise edge device platform, it is increasingly critical to our growth.

As we scale, Platform Engineering requires a dedicated product function to match its growing impact. Working closely with the Head of Architecture & Platform and Technical Leads, you will embed platform engineering within the existing product operating model, adapting it where necessary to meet the unique needs of platform teams.

You'll develop and maintain a roadmap that communicates platform investment in outcome-focused terms, provide the visibility internal teams need to understand dependencies and priorities, and ensure platform strategy is clearly understood across the organisation. This is a new role with significant opportunity to shape how platform engineering engages with the wider product organisation and demonstrates its value.

This role would suit someone who builds trust through thoughtful questioning, brings clarity to the what and why, and treats internal product and delivery teams as the customers they are, focusing on understanding needs and outcomes rather than defining technical solutions.

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This is a hybrid remote position, we're looking for someone who is able to travel once per week, this may be to our office (Shipton-under-Wychwood or Cheltenham) or on customer visits.


What we're looking for

  • Excellent product management foundations, with experience in technical B2B environments.

  • Proven experience of working alongside or embedded in platform, infrastructure or enablement teams, alongside an understanding of how these differ from stream-aligned feature teams and what it takes to earn their trust.

  • Strong levels of technical literacy, you are able to engage fluently in platform, infrastructure & architectural conversations, without the need to be an engineer.

  • You have a strong background in translating technically complex work into outcome-focused roadmaps, epics and communications.

  • An internal customer mindset, with the ability to surface and represent the needs of product and delivery teams in platform planning.

  • You are comfortable restructuring technically-framed Jira backlogs into outcome-driven artefacts that non-engineers can understand.

  • The ability to move at pace - navigating tight timelines and strong opinions, you are also able to confidently and respectfully challenge when work risks drifting from outcomes.

  • Excellent communication skills, including experience of presenting technical roadmaps and investment cases to senior leadership.


"Nice to have" skills

  • Familiarity with Team Topologies or similar thinking about platform vs stream-aligned team dynamics.

  • Exposure to messaging infrastructure, IoT platforms, edge computing, cloud-native architecture or infrastructure security.

  • Experience introducing product practices into engineering teams that have previously operated without them.

  • Prior experience in a scale-up environment where delivery processes are still maturing.

What you'll do

  • Own and rebuild the platform roadmap, transforming a backlog of technical tickets into a structured, outcome-driven plan, legible across VoCoVo.

  • Act as the voice of internal customers, ensuring the needs of product and delivery teams are visible to platform engineers, and platform plans and timelines are visible to the wider business.

  • Work with Platform Technical Leads and Delivery to surface and communicate dependencies in a format that supports proactive planning across stream-aligned teams.

  • Shape outcome-focused artefacts such as epics, initiative briefs and roadmap narratives to provide documented context and value without prescribing the technical solution.

  • Facilitate structured prioritisation across the platform teams, balancing reliability work, strategic investment and internal requests.

  • Define and track meaningful KPIs for platform performance - availability, developer experience and adoption of platform capabilities.

  • Run structured discovery with internal teams to understand what they need from the platform, surfacing unstated constraints and upcoming dependencies.

  • Partner with the Head of Architecture and Platform to establish a sustainable product operating model, freeing engineering leadership for technical strategy and critical escalations.

What does success look like?

0-6 months

  • Trusted working relationships have been established with the platform Technical Leads and the Head of Architecture & Platform, and each team's priorities and constraints are understood.

  • You've actively connected with the wider PM community and product-facing teams; understanding their platform dependencies and pain points firsthand.

  • Backlogs and the short-term roadmap tell a story. Epics have outcomes, teams have context and engineering effort connects to visible value.

6-12 months

  • A platform roadmap that engineers, product managers and leadership all understand.

  • Platform capabilities are adopted effectively by feature teams because they are well-communicated and well-documented.

  • Platform Engineering dependencies are visible, information flows freely between platform and product teams, and silos have reduced meaningfully.

Salary
£60,000 - £65,000

Benefits

  • 25 Days Holiday + Bank Holidays (increases with years of service)

  • Option to buy or sell 5 days holiday each year

  • Sick Pay - 8 weeks full pay, 4 weeks half pay

  • Life Assurance - (4 times basic pay)

  • Private Medical Insurance

  • Employee Assistance Programmes (EAP)

  • Cycle2Work Scheme

  • Electric car green salary sacrifice scheme

  • Enhanced Maternity & Paternity package

  • Child Care Scheme

  • Training & development opportunities

  • Company organised events

  • Pension (Royal London Group) 5% employer contribution matched

  • Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!

Company Benefits

  • 25 Days Holiday + Bank Holidays (increases with years of service)
  • Option to Buy or Sell 5 days holiday each year
  • Sick Pay - 8 weeks full pay, 4 weeks half pay
  • Life Assurance - (4 times basic pay)
  • Private Medical Insurance
  • Employee Assistance Programmes (EAP)
  • Cycle2Work Scheme
  • Electric Car Green Salary Sacrifice Scheme
  • Enhanced Maternity & Paternity Package
  • Child Care Scheme
  • Training & Development
  • Company Organised Events
  • Pension (Royal London Group) 5% Employer Contribution Matched
  • Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones

Interview Process

Our interview process begins with a 30 minute introductory call with a member of our Talent Acquisition Team (Sam).
Following this, we have 3 core interview stages: 1 - A 45 minute interview with our Head of Product, Larysa.
2 - A virtual task based interview - lasting approx 45-60 minutes.
3 - An onsite final interview, covering culture & values based discussion.

Skills of candidates in conversation

Product Roadmap
Product Management
Stakeholder Management
Agile
Product Strategy
Sam on cord
Talent Acquisition Partner
Active 15 hours ago
Sam on cord
Product Manager at VoCoVo
Message Sam  ·  Typically responds within hours

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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