Wise on cord

Wise

Principal Product Manager

External position
London, UK
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FinTech · Payments
Formerly TransferWise. Still building the world's most international account.
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Leadership
Core skills considered: Business Analysis, Product Management, Data Analysis, Customer service
Other skills considered: Stakeholder Management, Project Management, Technical Direction

Logistics

Base salary: £120K - £150K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are hiring a Product Manager to own one of the workstreams within Business Onboarding Verification. Each PM within the team owns a complex product area end to end, from discovery and roadmap through delivery, measurement, and iteration.

These are not generic AI, programme management, or stakeholder coordination roles. You will coordinate complex work, but the core of the job is product ownership: defining the problem, shaping the solution, making trade-offs explicit, setting success metrics, launching safely, and ensuring each change improves KYB as a product.


What You Will Own

  • Own the product roadmap for one BOV workstream, from discovery through launch and iteration.
  • Identify the highest-value problems using customer friction, operational cost, manual review load, risk impact, regulatory need, and delivery readiness.
  • Translate ambiguous KYB problems into clear product requirements, launch criteria, success metrics, and learning loops.
  • Partner with Engineering, Analytics/Data Science, Product Compliance, Risk, Operations, regional teams, vendors, support partners, and adjacent PMs.
  • Define launch metrics and guardrails across customer impact, manual review load, operational adoption, control quality, false positives, false negatives, auditability, monitoring, and rollback.
  • Build feedback loops from agents, QA, assurance, customer outcomes, support contacts, downstream risk signals, and vendor/model performance where relevant.
  • Balance tactical delivery with long-term product foundations.

What Success Looks Like In The First 6-12 Months

  • Your workstream has a clear roadmap with explicit priorities and measurable outcomes.
  • The team has shipped meaningful product improvements, not just analysis or coordination.
  • Product changes are safer to launch because metrics, guardrails, monitoring, fallback paths, and ownership are clear.
  • Cross-functional partners understand what is being solved, why it matters, who owns what, and how success will be measured.
  • KYB becomes faster, more measurable, more auditable, and easier for legitimate businesses and agents to navigate.

This Role Gives You The Opportunity To

  • Work on one of the most important regulated onboarding domains at Wise.
  • Improve the experience for business customers and the agents reviewing their cases.
  • Build practical AI, automation, decisioning, controls, and platform foundations in a real operational environment.
  • Work across Product, Engineering, Compliance, Risk, Operations, Analytics, regional teams, and vendors on high-stakes problems.
  • Shape how Wise moves from fragmented manual review and tactical control work toward reusable, measurable KYB capabilities.

What We Are Looking For

  • You have product management experience owning complex work from discovery through delivery and measurable outcomes.
  • You are comfortable in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains.
  • You can reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails.
  • You can translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans.
  • You understand that regulated product delivery needs evidence, auditability, operational readiness, monitoring, and ownership.
  • You communicate clearly, make trade-offs explicit, and can create alignment without formal authority.

Strong Additional Signals

  • Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech.
  • Experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling.
  • Experience turning remediation, audit, or control gaps into product or platform improvements.
  • Experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards.
  • Experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows.

Company Benefits

  • Stock Options
  • Private Pension
  • Hybrid WFH Model
  • Paid Sabbatical after 4 years
  • 90 day global remote working
  • Annual Development Budget
Principal Product Manager at Wise
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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