Wise on cord

Wise

Lead Product Analyst

External position
London, UK
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FinTech · Payments
Formerly TransferWise. Still building the world's most international account.
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
2 hours ago

Skills & Experience

Job roles: Business Analyst
Experience level: Lead
Core skills considered: SQL, Business Analysis, Stakeholder Management, Data Analysis
Other skills considered: Looker, Tableau, KPI setting

Logistics

Base salary: £75K - £115K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for a Lead Product Analysts to support our Business Operations team, working on Wise Business, our international business account. The Wise Business account helps small and medium-sized businesses across the world focus on what matters most to them: growth. An increasing share of our 625,000+ business customers - and the 45,000+ businesses that join them every month - trust Wise with their day-to-day finances. The Business Operations team operates at the intersection of Product and Servicing, ensuring that our servicing scales in line with the evolution of the product whilst tackling key pain points our customers experience in dealing with our servicing teams.


Responsibilities

  • Derive actionable insights from data to drive the team's strategy and inform product decisions.
  • Establish clear goals, define measurable KPIs, and develop compelling narratives to help your team understand their progress.
  • Ensure accurate, impactful, fast decision making with high quality analysis, helping us to iterate faster.
  • Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve.
  • Identify & evaluate high impact opportunities, find ways to support & accelerate or identify and advocate for better alternatives.
  • Take ownership of complex cross-team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them.

Requirements

  • Technical Skills: 5+ years experience in analytical roles with strong data analysis skills. You're an expert in SQL and you know your way around BI platforms (Looker, Tableau) to enable self-service analytics.
  • Ownership: You enjoy working independently in a fast-paced environment: Identifying impactful opportunities and making them happen, triage requests by impact and you know when and how to adapt analysis scope to achieve 80/20 results.
  • Communication: Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it. You're an expert at crafting dashboards and visualisations that bring data to life, tell a story and have diagnostic power.
  • Influence: You have strong stakeholder management skills - you are collaborative, you know how to influence using data and when to say yes or no to maximise impact. You have a bias to action - you identify what needs to be done and make it happen.

Nice To Have But Not Essential

  • Prior experience in the B2B space understanding business customers' financial and expense management needs.
  • Prior experience working with customer support, fincrime or servicing analytics.

Company Benefits

  • Stock Options
  • Private Pension
  • Hybrid WFH Model
  • Paid Sabbatical after 4 years
  • 90 day global remote working
  • Annual Development Budget
Lead Product Analyst at Wise
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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