Xiatech on cord

Xiatech

Senior Delivery Manager

External position
London, UK
Hiring internally for Xiatech?
Machine Learning and AI
Accelerating business transformation via system integration & data insights.
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
21 hours ago

Skills & Experience

Job roles: Project Manager
Experience level: Senior, Lead
Core skills considered: Agile, Scrum, Project Management
Other skills considered: Stakeholder Management, Communication software, Business Analysis

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are looking for an enthusiastic and experienced Senior Delivery Manager who can join our growing team at Xiatech and help us on our delivery journey. The Senior Delivery Manager owns delivery of a major, multi-market client strategic initiative - currently a 52-market global template rollout - orchestrating the master rollout plan across squads, technical leadership, and the client relationship at a senior level.

The Senior Delivery Manager should be able to deliver in a 'hybrid' manner especially when engaging with new customers and run more fully Agile as the relationship develops into a tighter partnership over time. Internally the teams always run Agile and we are committed to constantly improve our Agile ways of working. We also recognise that we need to work with the customer against milestones and budgets and therefore be able to front load some elements of requirement gathering, design and maintain solid forecasts along the way. This is a balance and the Senior Delivery lead will use their experience to take the best approach.

This is a fantastic opportunity for a driven individual looking for a role that will have a genuine impact from day one in a rapidly expanding organisation.


Key Responsibilities

Delivery mindset

  • To work in partnership with our Product Owners, with your teams and business stakeholders to deliver working software to our clients in a collaborative way in that meets the teams Definition of Done
  • Create, own and maintain delivery plans, highlighting forecasts/estimates with both the client and internally. You'll also be working closely with the Product Owner to plan those deliverables and help teams monitor performance to meet key milestones and ensure your clients get the best possible outcomes
  • Plan deliverables/releases and help teams monitor their own performance using a variety of metrics and visualisations (such as sprint and release burndowns) to support continuous improvements and delivery
  • Drive delivery and be willing to dip into your toolkit to support getting the job done for your team/client. Think outside the box and be prepared to challenge and have difficult conversations when needed.
  • Instil a delivery-centric mindset, driving teams to collaborate in an agile and efficient manner, striving to expedite project timelines without compromising quality.
  • Lead and manage the delivery of complex solutions, products and services using hybrid/agile practices.

Proactive and collaborative

  • Resolve conflicts and remove impediments that occur within your teams and the wider business as necessary to support continuous delivery and a positive working environment
  • Proactively and practically obtain commitments from your teams and key stakeholders in alignment with the Product Owners. Many of your clients will have key timeframes they are working towards, so it is important for you and your team to know if these are achievable.
  • Work with Product Owners to ensure that teams have well defined items, including acceptance criteria and non functional requirements that meets the Definition of Ready. Also to create a healthy prioritised backlog and roadmap.
  • Own and drive the delivery with your team, be there with them, hands on, to support a successful delivery

Methodology, metrics and team

  • To lead and facilitate all agile events, planning and delivery management best practices. To include teaching those best practices to teams to support and drive delivery to our customers
  • Act as the primary point of accountability for governance and reporting to the client's senior stakeholders, holding a firm, professional line on scope and budget as the engagement evolves.
  • Help support with team health and creating a culture of team ownership and psychological safety
  • Champion an Agile/lean mindset and help team(s) identify improvements and drive continuous development across the teams and the Delivery team to support our customers getting the best possible outcomes
  • Work with the wider Delivery Team to embed best practices across clients and the business
  • Understand the agile mindset and know how and when to apply it to different situations and also have an understanding that this takes time to achieve
  • Provide oversight across leads in multiple market squads, ensuring consistency against the global template while they manage day-to-day sprint delivery.
  • Promote continuous improvement of the delivery process.

Communication and client focus

  • Own the client relationship at Steerco level - running senior stakeholder conversations, defending budget and scope, and holding a firm, professional line in a demanding, fast-moving client landscape.
  • Facilitate internal communication and effective collaboration
  • Be a point of contact for external communications with the Product Owner (e.g. from customers or stakeholders) regarding timeframes, status, plans and strategic requirements.
  • Create and foster a collaborative culture of transparency & trust, acting as a true-leader to your teams

Your Knowledge & Experience

Essential

  • Excellent knowledge and experience working in a hybrid or agile environment as a Scrum Master/Delivery Lead preferably using different frameworks such as Scrum and Kanban
  • 7+ years of project/programme management experience, with evidence of leading multi-country/multi-region template or platform rollouts, ideally including building a core blueprint and rolling it out sequentially across markets.
  • Experience with managing complex, high-risk projects.
  • Demonstrated experience managing demanding, politically complex client stakeholders and defending scope/budget under pressure - comfortable pushing back firmly and professionally.
  • Excellent knowledge of agile metrics and how to use these to support teams with their growth and maturity
  • Understanding and experience of different delivery approaches and different phases of the Software Delivery Lifecycle
  • Strong communication skills and the ability to build relationships with both team members and senior and C-suite level stakeholders
  • Experience using Jira or Azure DevOps

Desirable

  • Experience of exploring and implementing broader organisational change would be beneficial but not essential
  • You'll be supported by Principal Implementation Engineers and Solution Architects on the technical build - deep hands-on technical experience is not required.
  • Retail, ERP, or integration delivery background strongly preferred.

Company Benefits

  • Employee Referral scheme
  • Electric Vehicle Scheme
  • Cycle to Work Scheme
  • Cashback healthcare plan
  • Perks Platform
  • Training courses
  • Access to a financial advisor
  • Competitive annual leave allowance
  • Contributory pension
  • Salary Sacrifice Pension Scheme
  • Give As You Earn (GAYE)
Senior Delivery Manager at Xiatech
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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