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YouLend on cord

YouLend

IT Support Engineer

90 High Holborn, London WC1V 6BH, UK
FinTech
YouLend is streamlining business financing through data-driven automation
Active
over 6 months ago
Responds to
N/A
Responds in
N/A
Requests
None yet. Be the first one!

Skills & Experience

Job roles: Network Engineer
Experience level: Junior, Mid, Senior
Core skills considered: Networks, Hardware, Troubleshooting
Other skills considered: Windows, Microsoft Access, iOS, AWS, LAN

Logistics

Base salary: £35K - £50K
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

To meet the growing demand for our technology and services, we are currently growing our End User Computing team. We are look for an IT Support Engineer with a strong bias to action who is excited about leveraging technology and design to deliver meaningful business outcomes for our employees.

As an IT Support Engineer working on-site at our London office, you will share ownership of the office IT and the corporate environment of our London office and USA office. You will also assist with all the office networking, onboarding and offboarding of all new employees from an IT perspective.


Requirements:

  • Provide outstanding in-person and remote IT support for all employees at YouLend
  • Onboarding and offboarding of all employees, including hardware, software and access
  • Software and hardware inventory and asset management
    Microsoft 365 administration and support
  • Phone system management and support
  • Microsoft Intune policies, software deployment/lifecycle management
  • Endpoint management for Windows, Mac and iOS devices
  • Diagnose and organise repairs of faulty equipment
  • Network management of LANs including WiFi, Switches, VLANs, Cabling using Ubiquiti
  • Firewall management using Fortigate
  • Support VPN clients (AWS VPN and Perimeter81)
  • Ordering equipment and licenses
  • Provide Audio Visual equipment support, including daily meeting room checks
  • Live event support for company meetings
  • Create and maintain documentation of technical procedures and knowledgebase articles.
  • Responding to security events from our managed SOC
  • Project work as and when required
  • Out of hours on-call support on a rota basis
Key skills for success in the role:
  • Customer focused with previous experience in an IT support role
  • Collaborative working with teams across the business
  • Excellent problem-solving and troubleshooting skills
  • Excellent organisation and time management
  • Experience using Microsoft 365 and Microsoft SIEM&XDR tools
  • Cross platform knowledge of Windows, macOS and iOS and experience managing them with automation tools (MDM, Intune, JAMF, etc)
  • Experience with integrating apps with Microsoft Identity
  • Passion for automation
  • Technical certifications (nice to have): Microsoft certifications, CompTIA A+ / Network+, CCNA, ITIL

Company Benefits

  • 25 days holiday a year
  • Share scheme
  • Flexible working
  • WFH equipment budget
  • Private Vitality health insurance
  • Employee discount scheme
  • Free lunches
  • Summer and winter parties incl. trips abroad
  • Office massages and yoga

Interview Process

Screen, online interview with hiring manager, team interview in office.

Skills of candidates in conversation

Windows
Azure
Networks
Hardware
Linux
Max on cord
IT Manager
Active over 6 months ago
YouLend are no longer hiring for this position.

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Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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